The moderator asked people not to argue across the floor.
Rachel stood nonetheless when her name was called.
“Carol, did Graham tell you to break my pipe?”
Carol shook her head.
“No.”
“Did anyone force you?”
“No.”
“Then don’t use his mistakes to erase your choice.”
Carol looked down.
“I won’t.”
Rachel asked whether Carol would personally pay for the damage while the larger claims were being investigated.
Carol nodded.
“I have contacted my insurer and a lawyer,” she said.
“I know I may have to pay myself.”
That answer was not satisfying, but it was specific.
Rachel wanted specific things now.
She wanted a working shower, an honest repair invoice, and a neighbor who could no longer describe a hammer blow as a leaking pipe.
Outside the depot, a reporter approached Rachel with a microphone.
He asked whether she considered Carol the mastermind.
Rachel refused the word.
“Carol did something destructive and must answer for it,” she said.
“ClearMeasure sent workers into homes without proper consent.”
“Which is worse?”
“That isn’t a useful competition,” Rachel answered.
“People need their water fixed and their losses reviewed.”
The reporter seemed disappointed by the lack of a dramatic ranking.
Rachel walked away with June and Pilar.
They crossed the depot plaza to a bench where somebody had planted rosemary in a concrete tub.
June lowered herself onto the seat.
“I thought you’d be happier,” she said.
Rachel looked back toward the building.
“They stopped the award,” she replied.
“That’s something.”
“It is,” June agreed.
“But the water still needs fixing.”
“Yes.”
Pilar checked a message from her father.
“The utility crew has found another insert on Willow Street,” she said.
Rachel looked at her phone.
“Was he home?”
“He was,” Pilar said.
“He made the crew tea while they worked.”
June smiled faintly.
“Good for him.”
Rachel felt relief mixed with the exhaustion of realizing the problem was not finished.
The public confrontation had stopped one false account of the project.
It had not removed every piece of plastic from every pipe.
CHAPTER ELEVEN — THE WRONG KIND OF SUCCESS
The next week unfolded in noisy, inconvenient stages.
Utility workers inspected affected connections while city staff arranged temporary supplies during service interruptions.
They found several more unauthorized inserts, though not every address in ClearMeasure’s report contained one.
At some houses, installers had left the device out after occupants refused access.
At others, records suggested a visit had occurred even though residents had been away.
The city published the total inspected, the number of confirmed devices, and the number of unresolved addresses each evening.
Rachel checked the updates from a desk in the high-school auditorium.
She was preparing the fall drama production, and the students were rehearsing a scene in which a ship’s captain refused to admit the compass was broken.
When a student complained that the stage lights were too bright, Rachel corrected the setting rather than giving a lecture about adapting to discomfort.
She had become especially intolerant of people calling preventable problems lessons.